Module one:
Company Background & Services
In this first section you will see and overview of the Super Star Sport Programme as well as some info on Super Star Sport, the WL franchise and the services we offer as a company
Module TWo:
Expectations & Standards
In this section you will learn all the standards and expectations that we expect of you and also what you should expect of us.
Module Three:
The Perfect Set Up
In this section you will see how Super Star Sport coaches prepare and set up for a session including what you will require to have with you
Module FOur:
Behavioural Management
In this section you learn a variety of techniques we use to help control behaviour whilst in sessions
Module five:
Safeguarding
In this section you will get a short refresher training on safeguarding and how to report and incident correctly
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Module six:
Basic & Emergency First Aid
In this section you will get a short refresher training on basic and emergency first aid. You will be required to show competency during training days
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Module seven:
Scenario Training
In this section you will be tested on a variety of different scenarios and how you would react to the issue.
These include:
Behavioural Management
Safeguarding
First Aid
Staff Interaction
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You will be required to show competency during training day
Module eight:
Customer Care
In this section you will be tested on your interpersonal skills and communication with clients and other members of staff
Module nine:
Form Submission
In this section you will be shown how to correctly fill out each of the following forms and when to do so:
Accident report form
Incident report form
Safeguarding form
Holiday request form
Sickness form
Payment form
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Module ten:
Coach Resources & Software Training
In this section you will see all the different resources available to you being a member of the Super Star Sport team helping to keep your sessions fresh and interesting for the children.
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We will also show you our scheduling app Agendrix which will help you keep track of your scheduled sessions.
Module eleven:
Practical Training
After completing all of the first ten theory modules you will be required to complete our practical module to show us a competent level of coaching as well as a clear indication that you have completed and passed the Super Star Sport programme.